Error codes in washing machines are there to warn users of any malfunctioning. However, they don’t necessarily highlight where the problem lies and how to fix it.
Candy Washer Error Codes Explained
If you are getting error codes on your Candy washer and you’re unsure of the causes or solutions, you’ve come to the right place. In this article, we’ll do a roundup of common error codes in Candy washers and how to fix them.
Candy Washer Error Code E01
Problem
The Candy washer E01 error code indicates a problem with the door lock. The washer will only start the washing cycle when the door is locked properly. Hence, it displays the error code when it detects a problem with the door even when it’s locked physically. In some models, this error is displayed as an E07 error code.
Likely Causes
- The door was not properly locked
- Bent or damaged door hinge
- The faulty door lock assembly
- Defective door latch
How To Fix
- Check the door lock for any faults. (The plug on it might be damaged and you’ll need to replace it)
- Check the wiring harness of the door lock for any damage so you can replace it.
- Check the door hinges for any bends or curls. Replace in case of damages.
- Check the wiring harness between the door lock and control board. Reconnect any loose wire and replace the lock in case of damage.
- Ensure you close the door and latch it properly.
Candy Washer Error Code E02
Problem
The E02 error code in the Candy washing machine means water inlet error. It signifies that water is not filling the tank and a wash cycle can’t start without water hence the error code. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins.
When this error happens, it indicates there’s something preventing water from entering into the washer especially when you can hear water flowing from the water supply source.
Likely Causes
- Curled or kinked hose
- Low water pressure
- Clogged hose
- faulty or clogged water inlet valve
- Bad pressure switch
How To Fix
- Remove the hose and check for bends or curls then straighten them. Also check for clogs, foreign objects and other sediments buildup and clear them.
- Check the water pressure level.
- Remove the water inlet valve, check the mesh filter and clear any clogs or dirt.
- Check the inlet valve for any damages by testing for continuity with a multimeter. You’ll need to replace it if there’s damage.
- Replace the water pressure switch in case of any damage.
- Check the wiring harness and replace it in case of defects
- Turn on all facets of the water supply
Candy Washer Error Code E03
Problem
Candy washer E03 error code means there’s a drainage problem. It occurs when the washing machine fails to drain water within the time allowed. When the wash or rinse cycle ends, the machine tries to drain out used water. If there’s any problem during the process, it triggers the E03 error code. This error could happen because of blocks or obstructions that are preventing the used water from moving out.
Likely Causes
- Bent or kinked drain hose
- Clogged or faulty drain pipe
- Clogged or blocked drain pump filter
- Faulty drain pump
- Damaged wiring harness in the level sensor
How To Fix
- Inspect the drain hose for any bends or curls and straighten them.
- Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose.
- If you detect any cracks in the drain hose, replace it.
- Check the drain pump filter for clogs and clear them too.
- Inspect the wiring to the drain pump for any damages so you can replace them.
- Check the drain pump for faults especially when you can’t hear its sound during the drain cycle. Test the continuity with a multimeter and replace it if it’s spoilt.
- Check the level sensor and its wiring harness.
Candy Washer Error Code E08
Problem
An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. In other cases, the motor will not spin at all. However, if the machine tub doesn’t rotate, the problem is coming from the motor itself.
Likely Causes
- Bad motor brushes
- Detective motor tacho
- Faulty motor circuit
How To Fix
- Check motor brushes for wear and tear. If there’s any fault, you’ll need to replace them.
- Inspect the motor connector block.
- Check the wiring harness on the motor and replace any damage.
- Check tacho connections for fault and replace them.
- Check the motor itself for defects. If there’s any damage, replace it.
Candy Washer Error Code E09
Problem
If your Candy washing machine displays the E09 error code, it means it’s having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. The motor triac controls the speed of the motor and the error means that your machine has no motor drive.
Likely Causes
- Bad wiring connections in the electronic module.
- Faulty machine control board.
How To Fix
- Switch off and unplug your washing machine
- Dissemble it by opening the panels
- Check the wiring connection in the electronic module. If there’s damage to any parts, you’ll need to replace them.
- Check the entire control board for faults. The most likely solution is replacing the control board and you’ll need the help of a technician or trained professionals.
Candy Washer Error Code E20
Problem
The Error code E20 in a Candy washing machine is a drain problem. Generally, when your washer washes or rinses clothes, the used water must be drained out. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. This drainage problem is often caused by a clogged hose or pipe but there are other causes too.
Likely Causes
- Bent or curl drain pipe
- Clogged drain pipe
- Blocked drain pump filter
- Faulty drain pump
- Malfunctioning of Control module
How To Fix
- Balance your washing machine on a perfectly leveled surface.
- Check your drain hose if it’s curled or bent. Straighten any bends appropriately.
- Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Remove all with a piece of wire or pour vinegar. You can also rinse the inside with hot water.
- Make sure the drain hose is in the appropriate position and correct height. (less than 10cm into the drain)
- The drain pump filter might have been clogged with dirt, lint, or foreign objects. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones.
- Check the drain pump for any damages. Test it for continuity by using a multimeter. You will need to replace it if it’s defective.
- Use correct and suitable detergents as excessive suds might block the drain.
Candy Washer Error Code E21
Problem
Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. It occurs when the drainage procedure is happening for too long. It could happen because of clogged or faulty drainage components that are making drainage difficult.
Likely Causes
- Unbalanced washing machine
- Curled or clogged Drain Hose
- Faulty drain hose.
- Blocked household sewerage
- Clogged drain pump filter
- Excessive suds or foams
- Faulty drain pump.
- Failure of the control module.
How To Fix
- Adjust the position of your washer till it’s perfectly balanced. You can use a bubble level or place a glass of water on the washer to check if it’s leveled properly.
- Remove the drain hose and check the curls. Straighten all curls and remove the hose if they are permanent.
- Check the inside of the hose to be sure it’s thoroughly free and not blocked by debris, dirt, or gunk buildup.
- Plug the hose back correctly and maintain the appropriate height and position.
- Inspect the drain pump filters for clogs and clear them appropriately.
- Check the drain pump for damages. Replace it if you notice any faults on it.
- Ensure the household sewerage is free and not obstructing the drain hose
- Reset your washer and restart the cycle.
Conclusion
Error codes are necessary as they inform users of malfunctions. Most errors are not serious and can be fixed easily at home. In this article, we’ve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes.
The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help.
